International

Nasiff Associates: Medical Equipment Customer Support Representative (Central Square)

POSITION: We are a growing Medical Equipment Manufacturer looking for a representative to handle support calls pertaining
to the use of our products. These questions cover three major areas which include installation, training and troubleshooting.
The representative must provide friendly, easy-to-follow guidance to our customers. More complex technical questions may
require research and return calls. Our environment is fast-paced and continually evolving. This person must be dependable,
reliable
and able to work in a team environment using interpersonal skills to support both external customers and peers.

RESPONSIBILITIES:
•  Answer and troubleshoot technical product related questions from incoming calls
•  Make calls to proactively assist customers in their use of our products
•  Continually stay abreast of new products and technology


QUALIFICATIONS:
• One year or more customer service, or technical support experience  
• Basic ECG knowledge and experience a plus
• Demonstrated competency in Windows based environment
• Excellent verbal and written communication
• Strong problem solving and analytical skills
• Competency in Peachtree a plus

Please contact us through one of the avenues outlined below immediately.

                                                          MAILING ADDRESS:
                                                          Nasiff Associates, Inc.
                                                          841 County Route 37, Suite 1
                                                          Central Square, New York 13036
                                                          PHONE: 315.676.2346
                                                          EMAIL: sales@nasiff.com

 

About Nasiff
Founded in 1989, Nasiff Associates is a Medical Technology Company and leader in diagnostic medical devices  including ECG/EKG devices and systems.
First company to produce a clinically useful PC-based CardioResting
ECG, PC-based CardioStress (Stress ECG), CardioHolter (Monitor), CardioSuite
ECG System (all-in-one cardiology system consisting of Resting, Stress and Holter) and CardioVitals
™. All products are made and developed in the USA to
maintain top quality control and unsurpassable customer care. All come complete with the Cardio Universal EMR Interface™.
More information about Nasiff
products can be found at
www.nasiff.com.

                                                                                     

CardioResting | Cardio Portable ECG | CardioResting Bluetooth | CardioResting Mobile | Cardio Telemetry | CardioStress | CardioHolter
Cardio Ambulatory
| CardioSuite | CardioDatabase | CardioVitals | Cardio Universal EMR Interface | CardioMedical Center | Online Help
Mail-in Updates
| Product Specs | Tech Service | 508 Statement | Warranty | Reimbursements | History | Opportunities | For More Info
How to Buy
| Tech Support | Contact Us | Home

Nasiff Associates, Inc. | 841-1 County Route 37 | Central Square, New York 13036
tel: 315.676.2346 | fax: 315.676.4411 | toll: 866.627.4332 | email: sales@nasiff.com | www.nasiff.com

© 2015 Nasiff Associates, Inc. Central Square, New York 13036
All rights reserved.


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